Course curriculum

  1. 1

    • Welcome to the Course and What You Will Learn

    • Welcome to Level 6

    • What Level 6 Means at Union Kitchen

    • Mission

    • Knowledge Check: Mission

    • Core Values

    • Knowledge Check: Core Values

    • Our Ways to Win

    • Your Toolkit

    • How our Accelerator Works through our Ecosystem

    • Four Phases of our Accelerator

    • Key Takeaways

    • Knowledge Check
  2. 2

    • Stone’s Throw Foods
  3. 3

    • What You Will Learn

    • Welcome to Level 6

    • Your Leadership Growth Path

    • Your Toolkit

    • Key Takeaways

    • Knowledge Check
  4. 4

    • What You Will Learn

    • Introduction to Communication Cycle

    • Communication Cycle

    • Definition of Encoding

    • Encoding

    • Ted Lasso Scene

    • Definition of Message and Medium

    • Deciding on the Medium

    • Communicating with your Director and Team

    • Definition of Decoding

    • Decoding

    • Alice and Wonderland

    • Feedback

    • Communicating Change

    • Key Takeaways

    • Knowledge Check: Leadership Communication
  5. 5

    • What You Will Learn

    • How We Use Trello at Union Kitchen

    • What is a Trello Board?

    • Key Takeaways

    • Knowledge Check: Leadership Communication through Trello
  6. 6

    • What You Will learn

    • Leadership Pipeline

    • Introduction to Backplanning

    • Backplanning Hiring

    • Backplanning Leadership Pipeline

    • Hiring

    • The Hiring Process

    • Reviewing Applicants

    • How to Conduct an Interview

    • The Offer

    • Onboarding

    • Key Takeaways

    • Knowledge Check: Leadership Pipeline
  7. 7

    • What You Will Learn

    • Feedback Loop

    • Feedback Loop with New Hires

    • Setting Expectations for Your Team

    • Setting Expectations on Day One

    • 3Ds of Training - The First Week

    • Monitoring Performance

    • Providing Feedback

    • Promotions

    • Backplanning Shift Lead Promotion

    • Level 5 Gameplan

    • Trello - Promoting

    • Feedback Loop & Promoting Assignment

    • Key Takeaways

    • Knowledge Check: Feedback Loop with New Hires
  8. 8

    • What You Will Learn

    • Feedback Escalation Chart

    • Written Feedback via Email

    • Written Feedback via Feedback Form

    • Underperformance Gameplan

    • Consequences

    • Offboarding

    • Key Takeaways

    • Knowledge Check: Underperformance
  9. 9

    • Mission and Core Values

    • The Communication Cycle

    • Leadership Pipeline

    • The Feedback Loop with New Hires

    • Underperformance