Course curriculum

  1. 1

    • Welcome to Level 4!

    • Union Kitchen's Mission

    • Knowledge Check!

    • Union Kitchen's Core Values

    • Core Values: Growth Mindset

    • Core Values: Build to Last

    • Core Values: Make Things People Want

    • Knowledge Check!

    • Our Impact
  2. 2

    • Our Ecosystem

    • Union Kitchen's Organizational Chart

    • Our Teams: Accelerator

    • Our Teams: Finance & Administration

    • Our Teams: Support

    • Our Teams: Stores

    • How does a Packaged Good get to Store Shelves?

    • Knowledge Check!
  3. 3

    • Meet Margarita, Founder of Mas Panadas!
  4. 4

    • Your Growth Path

    • Welcome from Cullen!

    • Your Level 4 Leadership Toolkit

    • Feedback Loop in Level 4

    • Backplanning in Level 4

    • Knowledge Check!
  5. 5

    • What is the Feedback Loop?

    • How To: Feedback Loop

    • When Will You Use the Feedback Loop in Level 4?
  6. 6

    • What is Setting Expectations?

    • SAT Tasks

    • Setting Expectations with SAT Tasks

    • Setting Expectations: What Not To Do

    • Knowledge Check!

    • Setting Expectations using The Huddle

    • How To: Lead a Huddle

    • Knowledge Check!
  7. 7

    • What is Monitoring Performance?

    • Ways to Monitor Performance

    • Checklists: Monitoring Performance

    • How to Use Checklists

    • Knowledge Check!
  8. 8

    • What are the 3Ds of Training?

    • 3Ds of Training: Describe

    • 3Ds of Training: Demonstrate

    • 3Ds of Training: Do

    • How to use the 3Ds of Training

    • Knowledge Check!
  9. 9

    • What is Providing Feedback?

    • What-Why and What-What-Why for Providing Feedback

    • What-Why: Reinforcing Feedback

    • What-Why: What You Should and Shouldn't Do

    • Knowledge Check!

    • What-What-Why: Corrective Feedback

    • What-What-Why: What You Should and Shouldn't Do

    • Knowledge Check!
  10. 10

    • What is Backplanning?

    • Backplanning Training

    • Backplanning in Action
  11. 11

    • What is creating a safe environment?

    • Unacceptable Behavior

    • Sensing Danger
  12. 12

    • Mission and Core Values

    • The Feedback Loop