Course curriculum

  1. 1
    • Welcome to Level 3!

    • What it Means to Be a Trainer at Union Kitchen

    • Union Kitchen's Mission

    • Build Successful Food Businesses

    • Our Core Values

    • Core Values: Service Comes First

    • Core Values: Build to Last

    • Core Values: Make Things People Want

    • Core Values: Insist on Excellence

    • Knowledge Check!

    • Our Ways To Win

    • Union Kitchen's Ways to Win

    • Ways to Win: Sense of Belonging

    • Ways to Win: Growth Mindset

    • Ways to Win: Coachability

    • Ways to Win: Organization

    • Knowledge Check!

  2. 2
    • Our Ecosystem

    • Union Kitchen Org Chart

    • Our Teams: Accelerator

    • Our Teams: Finance and Administration

    • Our Teams: Stores

    • Our Teams: Support

    • Let's See Our Ecosystem in Action!

  3. 3
    • Meet Samy, Founder of Snacklins

  4. 4
    • Welcome from Cullen!

    • Your Leadership Growth Path

    • Level 3 Benefits

    • Your Toolkit

    • Using Backplanning in Level 3

    • Using SAT Tasks in Level 3

    • Using the 3Ds of Training in Level 3

    • Using Feedback in Level 3

    • Process for Training Team Members

    • Knowledge Check!

  5. 5
    • What is Backplanning?

    • Backplanning in Action

    • Knowledge Check!

  6. 6
    • What are SAT Tasks?

    • SAT Tasks in Action

    • Knowledge Check!

  7. 7
    • What are the 3Ds of Training?

    • 3Ds of Training: Describe

    • 3Ds of Training: Demonstrate

    • 3Ds of Training: Do

    • How to Use the 3Ds of Training

    • Knowledge Check!

  8. 8
    • What is Providing Feedback?

    • When to use What-Why vs. What-What-Why

    • What-Why Feedback

    • What-Why: What You Should and Shouldn't Do

    • What-What-Why

    • What-What-Why: What You Should and Shouldn't Do

    • The Three Most Common Mistakes When Delivering What-What-Why

    • Knowledge Check!

  9. 9
    • Final Knowledge Check